Refund Policy
Last updated: 7/12/2026
This is a starting template, not legal advice. Have it reviewed by a qualified professional for your jurisdiction before relying on it.
Digital products
Because our products are digital files delivered instantly after purchase, we generally do not offer refunds once a download link has been issued and used.
When we will refund you
- The file you received is corrupted, incomplete, or doesn't match the listing.
- You were charged more than once for the same order.
- Your download link expired before you had a chance to use it, and we're unable to reissue one for some reason.
How to request one
Email us at the address below with your order confirmation and a description of the issue. We aim to respond within 48 hours.
bKash / crypto payments
Since these are manually verified and fulfilled, refunds for these methods are handled case-by-case directly with us — contact the email below before sending payment if you have questions.